GardenSheds.com.au Payment and Return Policy

PAYMENT TYPES


 

We understand everyone has a different preference to how to purchase products online, which is why we have done our best to offer a few options.

Please review the available payment methods below before shopping for your product.

Credit Card

You can make a payment for your purchase using either a VISA or MASTERCARD. It is an easy and secure way to pay through our secure server. You can also call us on 1300 920 219 to place your order over the phone.

PayPal

Another popular method is making payment through PayPal. You can use this option if you have an account and even if you don't. It’s a secure online payment processing service.

Direct Debit

If you prefer you can also transfer payment from your bank account to our account using the details below:

Account Number: 248090783
BSB: 014-701
Account Name: Cheap Sheds Pty Ltd
Institution: ANZ

Please use your first initial and last name or your invoice # as the reference for your payment.

Bank account is screened for payments twice a day and orders are processed immediately.

Cheques

We also accept cheques (personal or business). Please make the cheque payable to Cheap Sheds International Pty Ltd and post to PO Box 1581 Browns Plains 4118 QLD along with the details of your order and your contact details.

Money Order

If you wish to pay by Money Order, please address it to:

Cheap Sheds International Pty Ltd
PO Box 1581 Browns Plains
4118 QLD

 

RETURN & REFUND POLICY


Here at GardenSheds.com.au we do our best to provide you with all the information you require to make informed decisions about purchasing our products. We go the extra length to ensure our images are as clear as possible and the specifications provided are accurate.

However, we do understand that sometimes you may purchase a product and want to change it. If you made a wrong colour or size selection you can send the item back to us in its original condition and packaging. 

 

Change of Mind

GARDEN SHEDS

Cheap Sheds want you to be completely satisfied with your purchase so if you change your mind, we will accept returns of stocked items within 30 days of receipt of goods

The following applies:

New unopened items may be returned within 30 days for a store credit less 25% restocking fees and return shipping. Delivery costs are non-refundable.

Store credits will be issued after receipt of goods in saleable condition by supplier. Please note this applies to stocked items only.

Goods assessed to be damaged by misuse or accident outside the control of Cheap Sheds will incur a charge for any replacement components or product.

GARAGES, WORKSHOPS, CARPORTS, & SMARTLOCKERS

These larger steel buildings are manufactured to individual specifications.As they are made to order they are not able to be cancelled once manufacture has commenced.

If you are unsatisfied with your purchase, please contact Cheap Sheds customer service team to discuss.

 

Return Shipping

If your item was damaged or faulty, or not as described, the supplier will pay return shipping, or shipping for replacement parts.

If you are returning item due to change of mind you are responsible for freight charges.

 

Contact Us

Our Return Policy is in line with the rights you have under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. The product support that we offer and provide pursuant to our Terms and Conditions are in addition to the consumer warranties and guarantees under the Australian Consumer Law.

Please contact us on info@gardensheds.com.au if you have any questions regarding returns.


REPLACEMENTS


Missing or Damaged Items

On receival of goods please take the time to carefully inspect the order. In the event of damaged or missing parts please call our customer service team immediately so we can investigate and rectify as soon as possible.

If your goods arrive damaged, please record this on the delivery slip and contact us as soon our customer service team as soon as possible. Please be ready to email photographs of the damage and any documentation relating to your order.

You have 30 days to notify us of any issues with your order.

 

GardenSheds.com.au may update / change its privacy policy over time as it is reviewed to be in line with customer expectations and legislative changes.